1. Information We Collect
We collect information to provide better services to our users. This includes:
- • Personal Information: Name, email address, phone number, payment details, account credentials, and profile information.
- • Usage Data: Information about how you use WeOut, such as pages visited, searches, transaction history, and preferences.
- • Device Information: IP address, browser type, operating system, device identifiers, and location data (with consent).
- • Content Data: Reviews, ratings, messages, and other content you create.
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Contract Performance: To provide our services and fulfill bookings.
- • Legitimate Interest: To improve services, prevent fraud, and ensure security.
- • Consent: For marketing communications and optional features.
- • Legal Obligation: To comply with applicable laws and regulations.
3. How We Use Your Information
We use your information to:
- • Provide and improve our services.
- • Process transactions and payments securely.
- • Communicate important updates, promotions, and customer support.
- • Detect, prevent fraud and unauthorized activities.
- • Comply with legal obligations.
- • Personalize your experience and provide relevant content.
4. Data Sharing and International Transfers
We do not sell your personal data. However, we may share your information with:
- • Trusted third-party service providers who help us operate our platform (e.g., payment processors, cloud services).
- • Law enforcement or regulatory bodies if required by law.
- • Business partners but only with your consent or as necessary to provide services.
International Data Transfers: Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through standard contractual clauses and other appropriate safeguards as required by applicable data protection laws.
5. Data Retention
We retain your personal data only for as long as necessary to:
- • Provide our services and maintain your account.
- • Comply with legal obligations (e.g., tax records, fraud prevention).
- • Resolve disputes and enforce agreements.
Retention Periods: Account data is retained for 7 years after account closure, transaction data for 7 years for tax purposes, and marketing preferences until you withdraw consent.
6. Cookies and Tracking Technologies
WeOut uses cookies and similar technologies to enhance user experience, analyze traffic, and customize content. You can manage cookie preferences through your browser settings or our cookie consent manager.
7. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your data from unauthorized access, alteration, or disclosure.
8. Your Rights
Under applicable data protection laws, you have the right to:
- • Access, correct, or delete your personal information.
- • Object to or restrict certain data processing.
- • Withdraw consent where applicable.
- • Data portability (receive your data in a structured format).
- • Not be subject to automated decision-making without human intervention.
- • Lodge a complaint with a data protection authority.
9. Children's Privacy
WeOut is not intended for users under 16 years old (or 13 in some jurisdictions). We do not knowingly collect personal information from children under the applicable age limit.
10. Changes to This Privacy Policy
We may update this policy occasionally. We will notify you of significant changes via email or through our platform. Continued use of WeOut after changes means you accept the updated policy.
11. Contact Us
For privacy-related inquiries, data subject requests, or additional information, please contact:
Data Protection Officer
12. Jurisdiction and Governing Law
This Privacy Policy is governed by the laws of the United States. If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with specific data protection laws, additional rights and protections may apply as outlined in this policy.